Support that scales with
your infrastructure
XorMon, LPAR2RRD and STOR2RRD are released under the GNU GPL v3 and cost nothing to download. What we sell is the support behind them. Customers on a contract run the Enterprise edition, get SLA-backed response times, and talk directly to the engineers who build the products.
The software is free. What you pay for is the support behind it.
We are an unusual vendor for a procurement team. Our software ships under the GNU GPL v3: free to download, free to inspect, free to run in production. The contract you buy is the one that backs your deployment.
A medium-sized environment typically lands in the 7,000 to 11,000 USD per year range. One contract covers the whole product family, XorMon, LPAR2RRD, STOR2RRD and XorMon Original, at no extra charge.
What a support contract entitles you to:
- ✓Professional product support
- ✓SLA: next business day response on critical issues
- ✓Priority in bug fixing
- ✓Assistance with installation, upgrades and migrations
- ✓New functionality on request, when reasonable and feasible
Free or Enterprise. Take what fits your environment.
Both editions come from the same codebase. Enterprise lifts the device limits, unlocks the advanced features, and adds the support contract on top.
The full product for evaluation and smaller environments. No registration, no time limit.
- ✓IBM Power Systems: 1 HMC
- ✓IBM Power Systems: 1 CMC
- ✓IBM Z Mainframe / LinuxONE: 1 HMC
- ✓HPE Morpheus VME: 1
- ✓VMware: 1 vCenter
- ✓Nutanix: 1 Prism Central or 4 Prism Elements
- ✓Proxmox: 4 clusters
- ✓oVirt / Red Hat Virtualization: 4 virtualization managers
- ✓Red Hat OpenShift / Kubernetes / VMware Tanzu: 4 clusters
- ✓XenServer / Citrix Hypervisor / XCP-ng: 4 pools
- ✓4 storage devices
- ✓4 SAN switches
- ✓8 LAN switches
- ✓1 FortiNet FortiGate
- ✓2 backup devices
- ✓30 servers service processor
- ✓1 HPE OneView
- ✓2 tape libraries
- ✓KCU (Skytap): 8 LPARs
- ✓20 databases per DB technology
- ✓1 RAC Oracle Database
| Alert | 3 alert groups |
|---|---|
| Exporter | 1 export |
| Custom Group | 4 items per group (servers, VMs), 10 items (storage volumes, SAN and LAN ports) |
| Reporter | 1 report |
Lifts every device and feature limit, adds production-grade entitlements, and unlocks the Enterprise-only capabilities below.
- ✓Unlimited devices across every supported technology
- ✓Unlimited alerts, exports, custom groups and reports
- ✓Senior-engineer support with a next-business-day SLA
- ✓Installation, upgrade and migration assistance
- ✓Priority in bug fixing and feature requests
- ✓Grafana integration
- ✓Proxy Agent
- ✓REST API
- ✓Topology
- ✓IBM Power Systems: CPU Workload Estimator (rPerf and CPW)
- ✓IBM i agent: ASP latency monitoring
Three ways to take the conversation forward.
Tell us the scope of your environment and we come back with a tailored quote within two business days. You can also email sales directly for a price list.
Every installation package includes a three-month trial licence with no restrictions. Need longer to evaluate? Write to [email protected] and we will extend it.
Book a 30-minute online session with one of our engineers and walk through the product against your real environment, feature by feature.
Support for XorMon is already covered by your LPAR2RRD, STOR2RRD or XorMon Original contract, at no extra charge. Just ask us for a license.
Frequently asked questions
What is included in the premium support?
Our Premium Support provides direct access to professional product assistance with priority bug fixing and guidance for installation, upgrades, or migration. Critical issues are covered by an SLA with next business day response time. When reasonable and technically possible, we can also implement new functionality based on customer requests. In addition, Premium Support includes report automation and customization, allowing you to generate reports in graphs, CSV, PDF, or XLS format automatically.
Can we switch from free to premium later?
Yes, you can start with the free edition and later upgrade to Premium Support. All previously collected data will remain available. The license simply unlocks additional features and lifts certain limits on the number of monitored devices.
How is pricing structured?
We offer subscription licenses, usually for one year or longer. The final price depends on the number of monitored devices. For more details, you can contact our sales team at [email protected] or request a quote using our online form.
Need help now?
Submit a ticket or reach out to the team directly. We answer from the same office that writes the code.